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Patent Application Number: 2007212667

Methods and apparatus for interactive specification of context-sensitive service level agreements; for provisioning of resources required during service delivery events regulated by service level agreements;and for monitoring compliance with service level agreements during service delivery events

Filing Date: January 30, 2007Priority Date: February 02, 2006

Inventors: Bantz David F., Chefalas, Thomas E., Gayek Peter W., Huber Walter C., Jalan Srikant, Lehrner Patrik, Mastrianni Steven J., Porak Marco

Applicants: International Business Machines Corporation

View Prior Art for Claim 31

The electronic device of claim 29 wherein the operations further comprise:

if is determined that the realized value for the service level attribute is not in compliance with the particular target value for the service level attribute as established by the service level agreement, taking action to bring the realized value for the at least one service level attribute into compliance with the particular target value for the service level attribute.

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