Patent Application Number: 2007212667
Filing Date: January 30, 2007Priority Date: February 02, 2006
Inventors: Bantz David F., Chefalas, Thomas E., Gayek Peter W., Huber Walter C., Jalan Srikant, Lehrner Patrik, Mastrianni Steven J., Porak Marco
Applicants: International Business Machines Corporation
View Prior Art for Claim 32
The electronic device of claim 29 wherein determining an actual value for the at least one service variable further comprises:
observing multiple values that the at least one service variable assumes during the service delivery event; and
performing a trend analysis to predict a future value for the service variable based on the observed multiple values of the at least one service variable.
United States