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Patent Application Number: 2007212667

Methods and apparatus for interactive specification of context-sensitive service level agreements; for provisioning of resources required during service delivery events regulated by service level agreements;and for monitoring compliance with service level agreements during service delivery events

Filing Date: January 30, 2007Priority Date: February 02, 2006

Inventors: Bantz David F., Chefalas, Thomas E., Gayek Peter W., Huber Walter C., Jalan Srikant, Lehrner Patrik, Mastrianni Steven J., Porak Marco

Applicants: International Business Machines Corporation

View Prior Art for Claim 34

The electronic device of claim 33 wherein the operations further comprise:

if it is determined based on the comparison of the future value of the service level attribute and the target value of the service level attribute that the service provider will fall out of compliance with the service level agreement at a future time, reporting this fact to at least one of the service provider or the service customer.

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