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Patent Application Number: 2007212667

Methods and apparatus for interactive specification of context-sensitive service level agreements; for provisioning of resources required during service delivery events regulated by service level agreements;and for monitoring compliance with service level agreements during service delivery events

Filing Date: January 30, 2007Priority Date: February 02, 2006

Inventors: Bantz David F., Chefalas, Thomas E., Gayek Peter W., Huber Walter C., Jalan Srikant, Lehrner Patrik, Mastrianni Steven J., Porak Marco

Applicants: International Business Machines Corporation

View Prior Art for Claim 8

The signal-bearing medium of claim 6 wherein the service delivery model comprises a series of steps necessary to deliver the service, wherein at least one of the steps of the service delivery model corresponds to utilization of a resource represented by a service variable, wherein the at least one step corresponding to utilization of a resource is annotated with at least one of a contribution of the service variable to the service level attribute or the cost of service\ delivery.

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